Part Time Demand Fulfillment Agent
Job Title: Part Time Demand Fulfillment Agent (Delivery Fulfillment Agent)
Compensation: $17 Per Hour
Schedule: Rotating weekdays with weekends required (20-29 hours per week)
Location: Bountiful, Utah
Status: Part-time
Benefits: Paid Time Off (PTO), Paid Holidays, 401(k), employee discount
About WholesomeCo: At WholesomeCo you are not just filling a seat, you are helping us constantly be better and improve. We look at each new hire as an opportunity to level up our company. Each new hire should bring a high level of transparency, communication, work ethic, curiosity, and balance out assertiveness while maintaining respectful dialogue with their coworkers. We hope we bring out the best in each person we hire and we hope each new hire will help us find innovative ways for us to be better in return. We want each employee to have an enjoyable experience at WholesomeCo by making each day enjoyable and setting time aside to have fun in group settings regularly.
WholesomeCo is leading the movement to normalize cannabis as a natural path to health and wellness. Various medical cannabis services are offered, including statewide delivery to 99% of Utah's population, as well as retail, drive-thru, online pick-up services through its pharmacy in West Bountiful, an in-house built app for patients, innovative technology resources, cannabis cultivation, and cannabis processing of our constantly growing line of WholesomeCo branded products. Our vertically integrated company is well known for its technology-driven approach, our focus on data, and perpetual innovation. WholesomeCo is committed to improving medical cannabis accessibility by putting patients' needs first and guiding them along their personal cannabis journeys.
Responsibilities include:
- Quickly and accurately pick products for online delivery orders while abiding by fulfillment department policies and procedures.
- Maintain an on-going knowledge of company products and current state laws regarding medical cannabis and delivery regulations
- Facilitate the resolution of delivery related issues through communication software.
- Build and manage orders through company and state software from order placement to driver pickup.
- Monitor stock room inventory and work closely with inventory management to ensure product availability for order fulfillment.
- Maintain professionalism and abide by patient confidentiality policies.
Qualifications:
- 2+ years of order fulfillment or warehouse picking experience.
- A strong sense of urgency and attention to detail.
- Comfortable working in a fast paced environment and hitting performance targets.
- Superior communication skills are paramount - written and verbal
- Strong computer skills. Experience using Microsoft Office products as well as extremely comfortable working with new software/applications
- Good teamwork mentality: able to build trustworthy and supportive working relationships
- Strong logical thinking, analytical skills, and problem solving skills.
- Flexibility and ability to adjust to a start-up environment that is fast-paced and constantly changing
- Must be reliable and dependable at all times. Operations will rely on your schedule weekly to be successful.
- Must have a working phone with a connection to internet services
- Flexible schedule - ability to work evenings, weekends, Etc
- Must be at least 21 years of age
Benefits:
- Paid time off (PTO)
- 2 weeks accrued annually during the first two years of employment
- 3 weeks accrued annually after two years of continuous employment
- 4 weeks accrued annually after five years of continuous employment
- Seven (7) paid holidays per year
- 30 minute paid lunches per working day over 5 hours
- Employee Assistance Program (EAP)
- 401(k) with 100% employer match up to 3% and 50% match for the following 2%
- Employer paid $25,000 of basic life coverage
- Employees who are active medical cannabis patients are eligible for an employee discount of 35% off of WholesomeCo products and 15% off of 3rd party products
WholesomeCo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Employment is contingent on passing a pre-employment/post-offer background check. This employer participates in the E-verify program where legally required.